STORE POLICY

At Kokollections, we take pride in selling 100% authentic vintage luxury items. We at Kokollections are licensed second hand luxury sellers in Japan and the items sold at our store undergo a tedious process of authentication. 

Our commitment to our clients in providing authentic vintage items is demonstrated through our double authentication process. First, we source our items directly from large and reputable secondhand companies and auction companies in Japan wherein the company carefully authenticate the items using tested and well-known authentication materials and process initially. Second, when the item arrives to us, we use our in-house authenticator and expertise in authenticating items prior to selling so as to guarantee authenticity of our products. 

We understand that authenticity is one of the topmost concerns of the clients when buying vintage luxury items. We take pride in providing authentic items to our clients and welcome any questions or concerns regarding the authenticity. We ensure a rigorous double authentication process for all our items. In cases that the client wish to be more comfortable in their purchase, we offer authentication services under Entrupy, a reputable third party authenticator known for their highly advanced technology in authenticating luxury items, for an additional fee. In anyway that the item is proven inauthentic, we guarantee 100% of your moneyback for our product that we sold.